This is the Gems By John warranty statement for lapidary services cutting gemstones.
GEMS BY JOHN WARRANTY
Gems By John Warranty - if you are not absolutely satisfied with the quality of my lapidary services, I will refund 100% of all labor charges.
Due to the nature of custom work and special orders, I am unable to accept returns. However, my craftsmanship is fully guaranteed. I will repair any defect in workmanship.
Our approach to cutting gemstones
- Personal Service – we work directly with clients on the phone, through email and text, and face-to-face for those local to Lexington, to determine their needs and application.
- Quick Turn-Around Time – our goal is to complete work within one week.
- High Quality – we choose the best gemstones from client rough to transform into the best finished gemstone . Each stone is optimized for best color, most sparkle, and greatest visual impact. We strive for the highest quality stone cutting workmanship.
- Customer Satisfaction – we want our clients to be delighted with their finished gems.